Customer retention is very valuable to your dealership,
especially in the service department. Auto Point has developed a
turn-key solution for EDGE WorldClass™ dealerships with "Declined
Services Follow-up". Through this exclusive program, Auto Point
will help re-capture customers who have not yet purchased
inspection recommendations made during a previous visit. Our team
of industry professionals will contact your customers who have not
returned for service to discuss the recommended service findings.
They will carefully review the Know Your Vehicle™ report with them
to make sure customers understand their inspection results. Opening
a discussion about unperformed repair or maintenance services often
leads to a customer scheduling a service visit to have the
recommended items completed.
For more information about the Declined Services Follow Up
Program, please contact Auto Point at 888-902-0027 or sales@autopointsite.com.